Know Your Responsibilities as Consumer
Consumer protection is a collective effort. Its actualization requires input, not just from manufacturers, service providers and government, but also the consumer. The consumer has the responsibility to:
- Be Aware: Gather all the information and facts available about a product or service, as well as, keep abreast of changes and innovations in the market.
- Be Alert: Be alert to the quality and safety of products and services before you purchase.
- Think Independently: Make decisions about well-considered needs and wants.
- Speak Out: Inform manufacturers and government of your needs and expectations.
- Be an Ethical Consumer: Be fair and never engage in dishonest practices which affect other consumers negatively.
- Complain: Inform businesses and appropriate regulatory authorities about your dissatisfaction with a product or service, in a fair and honest manner
- Share Experience: Inform other consumers about your experience with a product or service.
- Respect the Environment: Avoid waste, littering and contributing to pollution. Promote sustainable consumption by ensuring that what you consume does not impact on the environment negatively.